{"id":18426,"date":"2024-12-10T13:10:28","date_gmt":"2024-12-10T13:10:28","guid":{"rendered":"https:\/\/www.mautic.org\/?page_id=18426"},"modified":"2025-06-24T09:32:31","modified_gmt":"2025-06-24T09:32:31","slug":"security-advisory-policy","status":"publish","type":"page","link":"https:\/\/mautic.org\/security\/security-advisory-policy\/","title":{"rendered":"Security Advisory Policy"},"content":{"rendered":"\t\t
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Mautic's Security Advisory Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Learn more about how Mautic announces fixed security issues and what is covered by its security policy.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What is a Security Advisory Policy?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A security advisory is a public announcement managed by the Mautic Security Team which informs Mautic users about a reported security problem in Mautic core or an officially supported plugin and the steps Mautic users should take to address it. (Usually this involves updating to a new release of the code that fixes the security problem.)<\/p>

The problem is kept secret until the advisory is ready to be released, at which point it is publicized widely so that Mautic users can address it quickly.<\/p>

Occasionally, the security team may issue a public service announcement before a security release, notifying users that a specific release is upcoming. This can be done for highly critical or critical issues which we feel might be easily turned into automated attacks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Which plugins are covered?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Plugins that are part of the official Mautic organisation on Github are maintained by the Mautic Community and supported by the Security Team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Which releases get security fixes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Check the\u00a0Releases page<\/a>\u00a0to find which are the currently supported releases.<\/p>

Security advisories are only made for issues affecting stable releases in the supported major version branches. That means there will be no security advisories for development releases, alphas, betas or release candidates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What about vulnerabilities in external libraries or plugins?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Since security advisories are only issued for Mautic core and officially supported plugins, no advisories will be issued for external libraries or plugins, even if a Mautic plugin requires you to install an external library as a requirement for using it.<\/p>

This policy applies regardless of the method used to install the external library (for example, either manually or using a tool such as Composer).<\/p>

Mautic core ships with copies of several external libraries that are included as part of the downloaded package (for example, the jQuery JavaScript library). Security advisories will be issued in the event of a vulnerability in one of those particular external libraries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What about vulnerabilities which require advanced permissions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Another case where no security advisory is required is when an exploit requires full administrator access to Mautic. Any user with this level of permissions can already take over the Mautic instance or bypass various access restrictions on the site, so there is no meaningful added risk if a vulnerability is only accessible to a user with these permissions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What about security issues that can't be exploited?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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There are often instances where it is unlikely that an issue can be exploited on actual Mautic instances. In these cases the Security Team considers several elements after the private disclosure is made to determine whether the issue should be handled publicly in the GitHub issue queue or as a private security issue:<\/p>

  • If there is a way to exploit the issue by installing a plugin then it should probably be handled in private.<\/li>
  • If the steps to exploit the issue are extremely complex it can more likely be handled in public.<\/li>
  • If the solution is likely to be controversial or difficult to get right then it is more likely it should be handled in public.<\/li>
  • If there is no known way to exploit the issue and it’s difficult to imagine a way to exploit it without some other attack already in place (e.g. SQL injection) then the issue can probably be handled in public.<\/li>
  • If the issue is related to insecure cryptographic storage of keys (e.g. they are stored in plain text in the database) that is disclosed or reasonably expected of the plugin then the issue can be handled in public.<\/li>
  • If a plugin stores sensitive user information in a non-encrypted format that should be handled as a private issue.<\/li><\/ul>


    For example, an issue that requires a username that contains XSS cannot be exploited with core alone because core has validation on usernames. However, it is likely that a plugin importing users or making usernames from an external source (like distributed authentication) will allow non-standard usernames that might contain malicious characters. So, issues should be handled privately and with an Advisory to fix XSS in user names. On the other hand, an XSS issue related to other names (e.g. languages) that are unlikely to be entered\/imported from an untrusted source can be handled in public.<\/p>

    Always report the issue to the team privately in the first instance<\/strong>, and let them<\/em> make the decision on whether to handle it in public or private.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Mautic’s Security Advisory Policy Learn more about how Mautic announces fixed security issues and what is covered by its security policy. What is a Security Advisory Policy? A security advisory is a public announcement managed by the Mautic Security Team which informs Mautic users about a reported security problem in Mautic core or an officially […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":18420,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"publish_to_discourse":"","publish_post_category":"","wpdc_auto_publish_overridden":"","wpdc_topic_tags":"","wpdc_pin_topic":"","wpdc_pin_until":"","discourse_post_id":"","discourse_permalink":"","wpdc_publishing_response":"","wpdc_publishing_error":"","footnotes":""},"class_list":["post-18426","page","type-page","status-publish","hentry"],"acf":[],"rankMath":{"parentDomain":"mautic.org","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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