{"id":21853,"date":"2025-05-08T11:44:07","date_gmt":"2025-05-08T11:44:07","guid":{"rendered":"https:\/\/mautic.org\/blog\/"},"modified":"2025-05-09T13:46:27","modified_gmt":"2025-05-09T13:46:27","slug":"mautic-targeted-in-spam-campaign-aimed-at-damaging-its-reputation","status":"publish","type":"post","link":"https:\/\/mautic.org\/blog\/mautic-targeted-in-spam-campaign-aimed-at-damaging-its-reputation","title":{"rendered":"Mautic targeted in email spam campaign aimed at damaging its reputation"},"content":{"rendered":"\n<p>Mautic is currently the target of a large<strong> email spam campaign designed to undermine its reputation<\/strong>. A number of individuals, particularly <strong>Yahoo Mail users<\/strong>, have reported receiving large volumes of emails that closely resemble our official communications &#8211; but which originate from suspicious, unauthorized domains.<\/p>\n\n\n\n<p>These emails are <strong>not<\/strong> sent by Mautic, nor by any service officially affiliated with us. <strong>They imitate our templates<\/strong>, <strong>use Mautic\u2019s name as the sender<\/strong>, and spoof our reply-to address to appear legitimate, with the clear intent of misleading recipients.<\/p>\n\n\n\n<p>We\u2019re actively investigating the situation and working with relevant parties to shut down the sources of these emails. In the meantime, we&#8217;re asking for your help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What you can do to help<\/h2>\n\n\n\n<p>If you\u2019ve received these emails, there are a couple of ways you can help stop the attack and reduce further impact:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Report the Malicious Domains<\/strong><\/h3>\n\n\n\n<p>Filing a report with <a href=\"https:\/\/supportcenter.godaddy.com\/abusereport\" target=\"_blank\" rel=\"noopener\">GoDaddy<\/a> (the domain registrar) and <a href=\"https:\/\/www.akamai.com\/global-services\/support\/report-abuse\" target=\"_blank\" rel=\"noopener\">Akamai<\/a> (where the emails are being sent) can help disable the domains sending these fake emails. Here\u2019s how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit the <a href=\"https:\/\/supportcenter.godaddy.com\/abusereport\" target=\"_blank\" rel=\"noopener\">GoDaddy abuse report form<\/a> and <a href=\"https:\/\/www.akamai.com\/global-services\/support\/report-abuse\" target=\"_blank\" rel=\"noopener\">Akamai&#8217;s abuse report form<\/a><\/li>\n\n\n\n<li>Under <em>&#8220;Type of Abuse&#8221;<\/em>, choose <strong>Spam as a delivery service<\/strong> for GoDaddy and <strong>Other Acceptable Use Policy Violation<\/strong> for Akamai<\/li>\n\n\n\n<li>List the domains:\n<ul class=\"wp-block-list\">\n<li>pubmeets[.]com<\/li>\n\n\n\n<li>mediatechold[.]shop<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>When asked if a brand is being impersonated, select <strong>Yes<\/strong> and enter <strong>Mautic<\/strong>.<\/li>\n\n\n\n<li>Use the additional information field to explain the issue (e.g., &#8220;<em>These domains are sending spoofed emails pretending to be from Mautic, targeting Yahoo users who are not subscribed to Mautic\u2019s communications.<\/em>&#8220;).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Block the Emails in Yahoo Mail<\/strong><\/h3>\n\n\n\n<p>If you&#8217;re using <strong>Yahoo Mail<\/strong>, you can block these messages to prevent them from reaching your inbox:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Block the individual email address with <a href=\"https:\/\/help.yahoo.com\/kb\/SLN28140.html\" target=\"_blank\" rel=\"noopener\">Free<\/a> Yahoo mail.<\/li>\n\n\n\n<li>Block the domain with <a href=\"https:\/\/help.yahoo.com\/kb\/SLN36728.html\" target=\"_blank\" rel=\"noopener\">Plus<\/a> Yahoo mail.<\/li>\n<\/ul>\n\n\n\n<p>We truly appreciate your help in reporting and blocking these harmful messages. We&#8217;re doing everything we can to put an end to this spam campaign and will continue to share updates through our official channels.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mautic is currently the target of a large email spam campaign designed to undermine its reputation. A number of individuals, particularly Yahoo Mail users, have reported receiving large volumes of emails that closely resemble our official communications &#8211; but which originate from suspicious, unauthorized domains. These emails are not sent by Mautic, nor by any [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":21854,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"publish_to_discourse":"","publish_post_category":"13","wpdc_auto_publish_overridden":"","wpdc_topic_tags":"","wpdc_pin_topic":"","wpdc_pin_until":"","discourse_post_id":"94961","discourse_permalink":"https:\/\/forum.mautic.org\/t\/mautic-targeted-in-email-spam-campaign-aimed-at-damaging-its-reputation\/35635","wpdc_publishing_response":"success","wpdc_publishing_error":"","footnotes":""},"categories":[1497],"tags":[],"class_list":["post-21853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press"],"acf":[],"_links":{"self":[{"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/posts\/21853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/comments?post=21853"}],"version-history":[{"count":6,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/posts\/21853\/revisions"}],"predecessor-version":[{"id":21863,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/posts\/21853\/revisions\/21863"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/media\/21854"}],"wp:attachment":[{"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/media?parent=21853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/categories?post=21853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mautic.org\/wp-json\/wp\/v2\/tags?post=21853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}